Privacy Policy

The data controller responsible for the processing described in this Privacy Policy is:

If you have any questions about this Privacy Policy or would like to exercise your rights, you can contact us using the details above.

Depending on how you interact with us, we may collect and process the following categories of personal data:

• identity and contact data, such as your name, email address, phone number, and billing details;
• booking and transaction data, such as ticket request details, purchase information, payment status, and related communications;
• technical and device data, such as IP address, browser type, device information, operating system, referring website, and usage logs;
• website usage and navigation data, such as pages visited, session activity, clicks, and similar browsing behavior;
• communications data, such as messages you send to us through forms, email, or support channels;
• preference and consent data, such as cookie choices, marketing preferences, and other permissions you provide.

We may use your personal data for the following purposes:

We use cookies and similar technologies to operate the site, analyze usage, remember preferences, and, where you consent, support marketing and advertising activities. Where required by law, non-essential cookies and similar technologies are used only after you have given your consent. You can manage your preferences through our cookie settings tool and withdraw consent at any time.

For more information, please see our Cookie Policy.

We collect personal data:

• directly from you, for example when you submit a form, contact us, or request ticket assistance;
• automatically when you visit the site, through cookies and similar technologies; and
• from third-party service providers, such as payment processors or analytics platforms, in connection with services we use to operate the site.

We may share your personal data with:

• service providers who help us operate the site, process payments, provide analytics, or deliver customer support — only to the extent necessary for those purposes;
• public authorities, regulators, courts, or law enforcement where required by law or necessary to protect our legal rights.

We do not sell your personal data.

Some of our service providers may process personal data outside the European Economic Area. Where this occurs, we take steps intended to ensure that appropriate safeguards are in place, in accordance with applicable data protection law. These safeguards may include an adequacy decision, standard contractual clauses, or other lawful transfer mechanisms, depending on the provider and the circumstances.

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to provide our services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Typical retention periods or criteria may include:

• inquiry and customer support data: for as long as needed to respond and for a reasonable follow-up period;
• booking and transaction data: for the duration of the service and any applicable accounting, tax, or legal retention period;
• analytics and marketing data: according to your consent choices, the relevant cookie duration, and business need;
• technical logs and security records: for as long as reasonably necessary for security, fraud prevention, and troubleshooting.

Subject to applicable law, you may have the right to:

• be informed about how your personal data is used;
• access the personal data we hold about you;
• request correction of inaccurate or incomplete personal data;
• request deletion of your personal data in certain circumstances;
• request restriction of processing in certain circumstances;
• object to certain processing, including processing based on legitimate interests;
• receive your data in a portable format where applicable;
• withdraw your consent at any time where processing is based on consent;
• lodge a complaint with a competent data protection authority.

To exercise your rights, contact us at: info@50pomodoros.com. We may need to verify your identity before responding.

This website and our services are not directed to children, and we do not knowingly collect personal data from children except where information is provided by a parent, guardian, or other adult in connection with a booking or inquiry.

Our website may contain links to third-party websites, ticketing systems, payment services, or external content. We are not responsible for the privacy practices of third-party websites or services, and we encourage you to review their privacy notices separately.

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or data practices. Any updates will be posted on this page together with the revised "Last updated" date.

If you have any questions about this Privacy Policy or how we handle personal data, please contact: